1. Company Information

Company Name:

Arisata INC

Address:

10314 SCHAFFER DR

TRUCKEE, CA 96161

United States

2. Customer Support

If you have questions regarding products, orders, shipping, returns, payments, or other concerns, please contact our customer service team.

Customer Support Email:

support@arisata.shop

Business Email:

brian@arisata.shop

Phone:

9169801930

3. Customer Service Hours

Our customer service team is available during the following hours:

Monday – Friday:

9:00 AM – 6:00 PM Pacific Time

Saturday – Sunday:

Closed

We aim to respond to customer inquiries within 24 business hours.

4. Order Assistance

To help us provide faster support, please include:

1. Your full name.

2. Your order number.

3. The email address used for your purchase.

4. A detailed description of your request.

5. Relevant photos or documents when necessary.

5. Return Contact Information

Customers must contact our support team before sending any return.

Please wait for return instructions and approval before shipping products back.

Approved returns should be sent to:

10314 SCHAFFER DR

TRUCKEE, CA 96161

United States

6. Customer Service Commitment

Arisata INC is committed to providing professional, timely, and helpful customer support.

We value every customer and work to resolve questions and concerns efficiently.