1. Shipping Area
arisata.shop currently ships only within the United States.
International shipping is not available.
2. Order Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
After shipment, estimated delivery time is:
3-7 business days
Delivery times may vary due to:
1. Weather conditions.
2. Carrier delays.
3. Holidays.
4. Incorrect customer information.
5. Other circumstances outside our control.
4. Shipping Methods and Carriers
Orders are shipped using reliable U.S. shipping carriers.
Available carriers may include:
1. USPS (United States Postal Service)
2. UPS (United Parcel Service)
3. FedEx
The carrier will be selected according to package requirements and delivery efficiency.
5. Shipping Confirmation
After shipment, customers will receive:
1. Order shipment confirmation.
2. Tracking information.
3. Carrier details.
6. Shipping Fees
Any applicable shipping fees will be displayed during checkout before payment confirmation.
Customers are responsible for approved shipping charges shown during checkout.
7. Customer Shipping Responsibilities
Customers are responsible for:
1. Providing accurate shipping information.
2. Checking address details before payment.
3. Ensuring access to the delivery location.
Arisata INC is not responsible for delays caused by incorrect addresses or customer-provided information.
8. Lost or Damaged Packages
If a package is lost or damaged during transportation, customers should contact us promptly.
Customers may need to provide:
1. Order number.
2. Tracking information.
3. Photos of damaged packaging.
4. Photos of the product.
We will assist customers and work with the carrier when necessary.
9. Undeliverable Packages
Packages returned due to incorrect addresses or unsuccessful delivery attempts may require additional shipping fees before reshipment.
10. Contact Information
Company Name:
Arisata INC
Address:
10314 SCHAFFER DR
TRUCKEE, CA 96161
United States
Customer Support Email:
support@arisata.shop
Business Email:
brian@arisata.shop
Phone:
9169801930